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Workforce Capacity and Capability Building Service

Responsible government

  • Queensland

Fourth Action Plan actions

  • Support Aboriginal and Torres Strait Islander women and their children
    • 7 Build the workforce capability to ensure delivery of high quality, holistic, trauma-informed and culturally safe supports that respond to the complex needs of Aboriginal and Torres Strait Islander women and their children.
  • Improve support and service system responses
    • 16 Enable workforces to provide trauma-informed support with a focus on safety and recovery to victims and survivors of domestic, family and sexual violence.

What are we doing?

The Queensland Government has commissioned a new Workforce Capacity and Capability Building Service to support the domestic and family violence workforce across Queensland. The new stand-alone service has been established by the Healing Foundation, in partnership with Australia’s National Research Organisation for Women’s Safety (ANROWS).

This partnership combines domestic and family violence expertise and a strong connection to Aboriginal and Torres Strait Islander culture, that will address capacity and capability needs of the sector. The new service will work with the sector to strengthen their capability through the provision of professional development across a range of areas.

The Queensland Government is providing $5.55 million (GST exclusive) over three years (2019–22) to support this service.

What have we achieved so far?

The establishment of this new service supports the Queensland Government’s commitment to deliver on the recommendations from the Not Now Not Ever report. One of the identified areas of focus was the need to better develop the capability and capacity of the domestic and family violence sector workforce, and this new service delivers on that recommendation.

Implemented state-wide training for domestic and family violence service providers across the state on suicide awareness and intervention.

Developed the Domestic and Family Violence Toolkit of Resources for the health workforce providing easily accessible information and referral options and embedding good practice responses in the health system.

What is next?

Through to 2022, Queensland will:

  • Develop effective, place-based workforce plans.
  • Define workforce capability requirements.
  • Deliver required training and professional development opportunities.

What difference will we make?

As a result of the new Workforce Capacity and Capability Building Service, the Queensland Government would expect to see:

  • A more effective, supported sector with higher quality service delivery
  • Improved access to an available skilled, job-ready labour force for the sector
  • Reduction in cost and impact to the wider community.
  • Diversification of specialisations across the Sector through increased partnerships between services
  • Increased quality and consistency of DFV service provision across Queensland.

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