Improving services working with LGBTIQ communities
- New South Wales
Fourth Action Plan actions
- Respect, listen and respond to the diverse lived experience and knowledge of women and their children affected by violence
- Respond to sexual violence and sexual harassment
- 14 Deliver client-centred, trauma-informed, specialised and consistent support to victims and survivors of sexual violence.
What are we doing?
As part of the NSW Sexual Assault Strategy 2018–2021, launched in 2018, the NSW Government is working with ACON to support NSW frontline professionals to work meaningfully and effectively with people from the Lesbian, Gay, Bisexual, Transgender, Intersex and Queer (LGBTIQ) communities regarding sexual assault. The NSW Government is also working with ACON to improve LGBTIQ inclusion in, and awareness of, domestic and family violence services.
What have we achieved so far?
ACON has worked with frontline domestic and family violence services to build the capacity of staff and improve their organisations’ policies and practices to better serve the LGBTIQ community. ACON has also conducted staff training to raise awareness of issues specific to LGBTIQ people.
What is next?
Domestic and family violence services will continue to work with ACON to undertake policy and practice reviews, and build capacity through staff training.
Women NSW will work with ACON to co-design an e-learning package to support services to deliver inclusive, best-practice support and up-skill large numbers of professionals to better respond to sexual assault in LGBTIQ communities. This will include sexual assault services, domestic and family violence services, homelessness services, alcohol and other drugs services, Corrections, NSW Police Force, general practitioners, hospital and health workers and tertiary educators.
The training will be available from mid-2020 and is expected to reach approximately 4,000 workers.
ACON will design, deliver and evaluate an intervention program with a mixed gender group of LGBTIQ people who need help recognising and changing their behaviours in relationships. ACON will produce, deliver and evaluate a program manual including group content and risk assessments, by 30 June 2020.
ACON will also undertake a policy and practice review project to build the capacity of a frontline DFV service in regional NSW. The project will include:
- Two full days of tailored training to staff
- Recommendations and support with review of policies
- Guidance and recommendations with intake and assessment processes.
This work will be completed by 30 June 2020.
What difference will we make?
Through this work with ACON and the LGBTIQ community, domestic and family violence and other services will have an increased understanding of issues specific to LGBTIQ people and increased capability to meet the needs of LGBTIQ victim‑survivors.