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Family Safety Hub

Responsible government

  • Australian Capital Territory

Fourth Action Plan actions

  • Improve support and service system responses
    • 17 Collaborate across services, sectors and workforces to ensure responses to women affected by domestic, family and sexual violence are coordinated, meet women’s needs, avoid women having to retell their story and promote their recovery.
    • 19 Build the evidence base to inform responses to domestic, family and sexual violence by strengthening the focus on what works to reduce violence, improving data and supporting the Fourth Action Plan priorities.

What are we doing?

The ACT Government will provide $6.147M between 2019 and 2023 to continue delivering the Family Safety Hub. The Family Safety Hub works with people with lived experience, community organisations, crisis services and government to co-design ideas and approaches on new priority areas. For more information about the work being led by the Family Safety Hub, please visit their webpage.

What have we achieved so far?

Since the launch of the Family Safety Hub in 11 May 2018, the Family Safety Hub has focused on several priority areas:

  • A Health Justice Partnership pilot program to provide free and confidential legal advice in health care settings to reach vulnerable women who have multiple legal issues.
  • More recently, the Family Safety Hub is working with stakeholders to prevent housing and financial crisis for people leaving a violent relationship.

What is next?

  • The Health Justice Partnership pilot has been extended for the 2019–20 to continue delivering this new legal service and to provide time to evaluate the program and build system capability.
  • As at May 2019, the Family Safety Hub began discovery research and a co-design process for preventing housing and financial crisis experienced by women leaving domestic and family violence. The next stage of this work will be to take the ideas generated and test their feasibility for becoming pilot projects.
  • As at September 2019, the Family Safety Hub in conjunction with ACT Children and Young People Commissioner has begun a Listening and Learning project to hear from children and young people about domestic and family violence.

What difference will we make?

The Family Safety Hub uses a human-centred approach to co-design and co-produce new ideas and pilots (or challenges) that are tested to make a tangible difference and provide better support, earlier.

The intended outcome of the Family Safety Hub is to drive collaboration and innovation across community, government and private sectors by addressing one service challenge at a time.

These pilots (or challenges) will be tested and evaluated for continuous learning and improvement and to assess their scalability.

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